Effective Date: 01-09-2026
At Brandylo, we are committed to delivering your premium orders efficiently and securely. Please review our shipping operations below to understand how and when your items will arrive.
1. Order Processing Time
All orders are processed and dispatched within 1–2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
Please note: During high-volume periods or sales events, processing may experience a slight delay. We appreciate your patience.
2. Shipping Rates & Delivery Estimates
We offer nationwide shipping across Pakistan. Shipping charges for your order will be calculated and displayed precisely at checkout.
● Standard Shipping: Free delivery
● Estimated Delivery: 3 to 5 business days (Depending on your city and local courier routes).
3. Order Tracking
Once your order has been dispatched from our warehouse, you will receive an email or WhatsApp notification containing your tracking number. containing your tracking number and a direct link to monitor your shipment's journey. Please allow up to 24 hours for the tracking portal to activate.
4. Unsuccessful Deliveries
Our delivery partners will make multiple attempts to deliver your package. If the courier is unable to reach you or the address provided is incorrect, the package will be returned to our facility. Please ensure your contact number and shipping address are completely accurate at checkout to avoid any disruptions.
5. Damages & Missing Items
We maintain strict quality control, but if your order arrives damaged, or if you receive the wrong item, please contact our support team within 48 hours of delivery. Kindly retain all original packaging materials and provide photographic evidence so we can resolve the issue immediately.
6. Need Assistance?
If you have any further questions regarding your shipment, our dedicated support team is here to help.
Brandylo
● Email: support@brandylo.com
● WhatsApp / Phone: 0305-1177999
● Business Hours: Monday to Friday, 9:00 AM – 6:00 PM
Thank you for choosing Brandylo.
www.brandylo.com